The Murray Hume Business Enterprise Centre has been servicing the needs of small business intenders or established small business operators for over 20 years with more than 20,000 business enquiries handled in that period. The ongoing successful operation of the Murray Hume Business Enterprise Centre and its effectiveness in providing a quality and valued service to clients has been due to the skills and commitment of the board of directors and the staff of the organisation.

Vision

"Murray Hume Business Enterprise Centre is the leader in the provision of business advisory and related services necessary to sustain and improve potential and current small business in our region"

Objective

The Murray Hume BEC:

• Acts as a focal point and “one stop shop” for small businesses in the region.
  
• Objectives include identifying business training needs, answering enquiries from intending or existing business operators, and providing counselling or training to satisfy those needs.
  
• Acts as a reference point for various Government and professional services available in the community vital to the operation of any business.
  
• Through our experienced staff, assists and stimulates sustainable job creation and economic growth through the support of small businesses, including home based businesses.

The Murray Hume BEC is an incorporated association. Formal incorporation was registered on 28/11/2003 after the Boards of both the Murray Hume BEC and the Albury Wodonga Small Business Incubator agreed at a Special General Meeting in 2003 to merge the two existing entities under the direction of one Board.

The Board is responsible for:

• Setting the direction and policies for the organisation
• Monitoring performance of the organisation against established objectives

The Chief Executive Officer is responsible for:

• Management of the BEC & Enterprise House
• Business development/facilitation activities
• Financial management
• Quality assurance programs
• Human resource management
• Partnership/Alliance Development
• Occupational health and safety
• Staff development

Board of Directors 2009-2010:

• Lindsay Hanchett (President) - Lindsay has been actively and continously involved in the operation of the MHBEC and its related activities since its original conception as a Small Business Training Committee in 1983 (inaugural Secretary/Public Officer).
• Wayne Nagle (Treasurer)
• Des Lonergan (Vice President)
• Dr Marion Robinson (Director)
• Chris Reid (Director)
• Phil Wilkins (Director)
• Tim Huggins (Public Officer)
• Michael Tracey (Director)
• Pauline Harris (Director)
• Victoria Conlan (Director)
• Graeme Sayer (Chief Executive Officer)

Service Quality and Innovation

The Murray Hume Business Enterprise Centre has adopted systems that:

• apply access and equity principles and provide timely and appropriate information, advice and support services which assist clients to identify and achieve their desired outcomes;
• ensure each member of staff involved in training, assessment or client service is competent for the functions they perform;
• plan for and provide quality training and assessment;
• ensure compliance with current Commonwealth, State/Territory legislation and regulatory requirements relevant to its operation and integrated into its policies and procedures;
• result in effective financial management;
• achieve effective administration and records management;
• identify, negotiate, plan and implement appropriate learning and assessment strategies to meet the needs of all its clients.
• comply with requirements for use of national and State/Territory logos.
• marketing and advertising of training and assessment products and services is ethical.

Management methodology is to maximise the performance of the individual and the organisation by encouraging ownership of the personal and organisational goals and strategies. Teams are encouraged to work collectively to decide on the most effective use of available resources. Our approach continues to be one of acknowledging the contribution made by the individuals within the organisation and assisting them to achieve their full potential; to learn how to improve on what they are currently accomplishing; and to make positive changes to their performance and the services provided to the clients of the Murray Hume Business Enterprise Centre . The CEO also takes on the role of mentor to staff members and actively encourages their personal development.

If you would like further information about the Murray Hume BEC, please call us on 02 6024 0400 or submit an Enquiry Form.